->
Operations, General Inquiries
Matti Mölsä
Interim Managing Director, Partner
+358 40 727 3094matti@nordkapp.fi
->
Sales & Business Inquiries
Ilkka Haavisto
Business Development Director, Partner
+358 40 511 9038ilkka@nordkapp.fi
->
Press, Talks and Coaching
Sami Niemelä
Partner, Creative Director
+358 50 528 9265sami@nordkapp.fi
->
Finance & Administration
+

Hello, we are Nordkapp

We are the change agency
for visionaries.

Together, we clarify your strategy, transform your business,
and deliver world-class
human experiences.

01 Strategic design

Building strategies, facilitating decision making, exploring and communicating what to do and where to go next.

Offering

Foresight Driven Strategies
Anticipating and envisioning possible futures to understand 
the risks and best bets to make the decisions — not predictions.
Insights and Research
Bridging foresight, opportunities and insight with business experiments to define directions and plans to make the change concrete.
Opportunity Discovery
Understanding the white spots in market and human behaviour, and identifying and selecting opportunities for growth.
Proposition Design
Turning strategy into tangible propositions and successful outcomes for chosen customers.

02 Active transformation

Building growth, future-proof teams, organizations and businesses through evolved skills and ways of working.

Offering

Service Design
Taking a co-creative approach to defining service interactions and foundations for customer and business value
Organisation & Systems Design
Understanding and mapping various dynamics, structures and ways of working for unlocking value within organisations and systems.
Capability Building
Defining, strengthening and scaling future skills and capabilities within an organisation for maximised impact and continuous learning.

03 Experience Design

Building and leading holistic human experience through visionary, world-class design.

Offering

Experience Strategy
Connecting the customer experience with business goals and market shaping storytelling.
Leadership
Structuring and aligning design and development approaches and ways of working across teams and organizations.
Digital Disruption
Setting up a playground for novel business experiments and innovation.
Product Design
Building and leading world-class products and teams at scale.
Since 2007, we’ve worked with hundreds of companies from early-stage startups to multinational corporations, across sectors.
Oura — We worked with Oura ring to crystallise their product and pave way for international growth. As a result, the company grew 885% during our partnership and the success continues.
VR — A strategic design partnership has led to a refreshed brand and new mobile application enabling a 385% annual growth in ticket sales.
Helsinki Partners — We worked with MyHelsinki, facilitating a co-creative foresight process crafting descriptions of possible futures for the city of Helsinki, along with making a film at the end to synthesise and communicate the results.
Telia — We’ve worked as Telia’s design partner since 2015. Starting service design for Sonera, and then transformation of Sonera and Tele Finland into Telia Finland, and extending to experience design of several of their services and apps.
ING Group — Since 2016, we’ve worked with ING Group on design methodology training, product innovation and design sprints etc facilitated by our team and ING own coaches in multiple ING countries around the globe.
Denso — An explorative business design program enabled transformation and validated new mobility concepts for the European branch of a tier-1 automotive supplier.
Fortum — Coaching a lean way of working across the entire organisation and developing new digital service concepts with rapid experimentation.
Freska — At Freska, we embedded ourselves in their product teams, working to bring a more holistic, customer goal-oriented approach to building products.
Starship Technologies — Helping autonomous delivery company find first their product-market fit and then grow into new markets through research and validation of new concept ideas and product design.
Virta — As electric vehicles (EVs) are becoming the standard automotive solution, the necessary infrastructure needs to be built. Virta, Europe’s fastest growing EV charging platform, collaborated with Nordkapp to revise their management tools for B2B customers to make them a competitive advantage and one of the driving forces behind their stellar customer experience.
Umbra 3D (now part of Amazon Robotics) — Building an end-to-end platform with product design for all touch-points in augmented and mixed reality. Achievements include Webby Honoree and IxD Award shortlisting, and an acquisition by Amazon Robotics.
Beddit (now part of Apple Health) — Working in a strategic partnership to redesign and their applications, offering and the company. Within 18 months our work led directly into them winning a Red Dot and several other awards, and an acquisition by Apple in May 2017.
OP — We worked with OP Lab to design Pivo, a revolutionary digital product for the youth which broke all existing adoption records, sparked a transformation in the organisation and as a result won several awards including Grand One, Vuoden Huiput and a Red Dot for Interaction Design.
Yousician — Working with the world’s leading platform to learn and play music to crystallise the future product(s) and grow the internal design capacity.
Select Clients – hover to read more
Select Clients – tap to read more
Select Clients – scroll to read more

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Starship Technologies — Helping a disruptive startup find product-market fit and grow into new markets through research and validation of new concept ideas.

Read case study -

Our DNA is firmly digital, but we've always taken the holistic view on future to make sure our clients thrive there too.

885%

Oura — company growth after an app relaunch

1200+

Number of assignments that we've worked on

40+awards

Industry recognition in Finland and internationally for our design quality

385%

Year-on-year revenue growth for our client VR

18months

The time we spend working with Beddit until their exit to Apple

Next: