Revolutionizing the delivery market and our daily lives with robot deliveries.

Starship wanted to find their product-market fit and scale up by optimizing operations and consumer experience. This would allow them to improve unit economics by increasing lifetime value while reducing cost per acquisition.

Starship’s goal is to connect people with their local services and make them accessible with an incredibly smooth and cost-effective delivery experience.

As part of their Product team, we helped Starship find their product-market-fit and scale their operations through visual and product design, research and validation of concept ideas, perfecting human-robot interactions as well as creating new ways of working.

Starship are now on a well-funded path to growth. During our time, we witnessed significant growth of Starship’s marketplace and Product team. Lowered operating costs help Starship be very competitive— Starship charges $1.99 per delivery in the U.S and has completed over 200 000 miles/deliveries to date (2020). Starship also won the 2019 Reddot award for Service Design and Finnish Vuoden Huiput gold for Services.